Standard Shipping: Delivers within 3-7 business days.

Once your order is shipped, we will send you an email with the tracking number and a link to track your order. You can also track your order by logging into your account on our website and visiting the ‘My Orders’ section.

Currently, we ship only within Canada. We are looking into expanding our shipping services to include international destinations in the future. Please check our website for updates or contact our customer service for more information.

We accept a variety of payment methods to make your shopping experience convenient:

• Credit and Debit Cards (Visa, MasterCard)
• Cash (for in-store purchases only)
• Interac e-Transfer (for online orders within Canada)
  Please note that all online transactions are secured and encrypted for your safety.

Absolutely. We prioritize the security of your personal information. Our website uses advanced encryption and security technologies to ensure that your credit card information is processed confidentially and securely.

If your payment is declined, please consider the following steps:

• Check Card Details: Ensure all card details entered are correct, including card number, expiration date, and CVV.
• Billing Address: Verify that the billing address matches the one on file with your card issuer.
• Card Issuer Authorization: Sometimes payments are declined due to bank restrictions or fraud prevention. Contact your card issuer to authorize the transaction.
• Alternative Payment Method: Try using a different payment method or card.
• Contact Customer Service: If issues persist, please contact our customer service team for assistance. We can help you troubleshoot the problem or find an alternative solution.

You can return most electronics within 30 days of purchase if they are in their original condition, including packaging, manuals, and all accessories. Please note that certain items may have specific return policies, which will be mentioned on the product page or receipt.

Yes, some items are not eligible for return, including:

• Items marked as “Sale” or “Non-Returnable”.
• Personalized or custom-made items.
• Certain types of electronics like drones or virtual reality headsets once opened.

A restocking fee may apply for certain items, especially if they are returned opened or without original packaging and accessories. The fee is typically around 15% of the item’s price. This fee does not apply to items returned due to defects or inaccuracies in your order.